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Virtual CIO Guide

What Does a vCIO Do?

A virtual CIO owns the direction of a company’s technology — the planning, budgeting and decisions that a Chief Information Officer would make, on a schedule a growing business can afford.

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HomeVirtual CIO & IT Consulting › What Does a vCIO Do?

A virtual CIO (vCIO) does the strategic half of technology — the part that a help desk and a managed IT contract do not cover. Where support keeps things working, a vCIO decides what to build, what to replace, what to protect and what to spend, and makes sure those decisions add up to a direction. Here is what that work looks like in practice.

The core responsibilities

What a vCIO is not

A vCIO is not your help desk, and not a salesperson for hardware. The value is judgment: someone who has seen several years of technology decisions play out and can tell the difference between a purchase the business needs and one it merely got sold. The day-to-day support still runs through managed IT and the help desk; the vCIO makes sure it points somewhere.

For where a vCIO sits relative to break-fix and managed IT, see vCIO vs. break-fix vs. managed IT. For the signs it is time, see when your business needs a vCIO.

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