About Us

About Us

About ProLink

Turning Technology into Advantage Since 1999

In 1999, Brian Shad founded ProLink Systems with a simple yet powerful goal: to help small and midsized companies in Southern California get the most out of technology. From the beginning, Brian viewed IT differently. While most companies saw technology as a cost center, he saw it as an engine for growth — a profit center that, when harnessed correctly, could drive innovation, security, and long-term success.

Over two decades later, that philosophy still defines who we are. ProLink Systems has evolved into a full-service managed IT and cybersecurity partner, serving businesses across Los Angeles and beyond. We help organizations modernize their infrastructure, secure their environments, and unlock the full potential of cloud computing and digital transformation.

What We Do

ProLink delivers a complete spectrum of IT services — from cloud solutions and network management to cybersecurity, compliance, and strategic IT consulting. What sets us apart is the blend of strategy and execution we bring to every engagement. Many firms either consult or support — we do both.

Our clients rely on us not just to fix issues, but to anticipate them, guiding technology decisions that align with business goals. Acting as a virtual CIO, we provide leadership-level insight without the overhead, helping companies scale securely and efficiently.

At our core, cybersecurity is built into everything we do. From zero-trust frameworks and endpoint protection to cloud security and regulatory compliance, we ensure every layer of your environment is protected — without compromising performance or productivity.

Our Journey & Philosophy

The path to where we are today hasn’t been smooth — and that’s part of our story. Building ProLink meant staying ahead of an industry that changes faster than almost any other. In the early years, one of the toughest challenges was shifting how businesses viewed IT. Many operated on a reactive, “break-fix” model, and it took persistence and results to show that proactive, strategic IT could transform operations and profitability.

Scaling while maintaining a personal connection was another test. As our client base grew, we remained determined to ensure every customer still felt like they had a dedicated partner who understood their business as well as their technology. Balancing growth with quality — and doing so while staying ahead of ever-evolving cyber threats — required adaptability, resilience, and a relentless commitment to learning.

Those challenges became the foundation for what ProLink stands for today: a resilient, client-focused, security-first organization built on trust, expertise, and results.

Why Choose ProLink Systems

We’ve built a reputation for trust, integrity, and forward thinking. From our Los Angeles headquarters, we support businesses throughout Southern California with a hands-on, responsive approach that feels local — even as we deploy enterprise-grade solutions across global platforms.

Our values are the same as the day we started:
Trust. Security. Integrity. Quality. Respect. Commitment.

These principles guide everything we do — from how we architect a network to how we answer a support call. Many of our clients have been with us for over a decade because they know we view their success as our own.

At ProLink Systems, we don’t just manage technology — we empower businesses to thrive through it.

Your Partner for What’s Next

Whether you’re looking to modernize your infrastructure, strengthen your cybersecurity posture, or gain a trusted partner who truly understands your business, ProLink Systems is here to help.

Technology shouldn’t be complicated — it should be transformative.
That’s what we deliver every day.

 

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Testimonial

Reviews from Clients

The ProLink team does the impossible for us when it comes to IT. Tickets are resolved quickly, our data is safe, and our entire team raves about how Microsoft 365 makes collaboration easier than ever. Five stars!

I never dreamed our network would function so well. Not just in our different office locations, but also with all of the applications we have running on AWS. Brian and the team make sure everything runs lightning quick so we can do our best work.

We finally had enough of people trying to hack our network after one of them finally succeeded. The cost to our business to recover was not small, but at least we are still here. Soon after we called ProLink. I've NEVER had so much peace of mind that our company and customer data is safe and sound.

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