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Nonprofit IT · Serving Los Angeles Since 1999

IT Support for
Los Angeles Nonprofits

IT that stretches your budget and protects your mission. Pro Link Systems helps Los Angeles nonprofits, foundations, and social services organizations maximize technology grants, protect donor data, and keep staff and volunteers connected — with flat-rate pricing and a 24/7, in-house help desk that answers calls live.

Nonprofit Pricing & Technology Grants

We help you access Microsoft 365 Nonprofit, Salesforce for Nonprofits, and other deeply discounted or free tech — often saving thousands annually before you pay us a dollar.

Donor Data & Client Privacy Protection

Donors trust you with their data. We protect it with encrypted devices, DLP policies, role-based access, and MFA — layered security built to keep that trust intact.

Documented IT Policies & Access Controls

Written IT policies, role-based access, MFA, and backups verified by restore testing — a documented environment you can show funders when they ask how you protect data.

Nonprofit IT Specialists
Serving Los Angeles since 1999
24/7 In-house, US-based
help desk
15 min Average ticket
first-response time
25+ Years serving
Los Angeles organizations
24/7 Live support for
staff & volunteers
Microsoft 365 Nonprofit
Free & discounted licenses via TechSoup
Donor & Client Data Security
DLP, encrypted endpoints, access controls
Documented IT Policies
Access controls, MFA, verified backups
Staff & Volunteer Workforce
Secure BYOD for volunteers, MDM for staff
Nonprofit IT · Serving LA Since 1999

Get a Free Nonprofit IT Assessment

We'll review your tech stack, identify free and discounted software you may be missing, and show you what better IT looks like for your budget. No pressure, no obligation.

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A Pro Link engineer will reach out within one business day to schedule your free nonprofit IT assessment.

Call Now: 1-800-890-6133

Software Your Nonprofit Can Get
Free or Nearly Free

Many nonprofits don't know what technology donations and discounts they qualify for. We do — and we help you claim them as part of onboarding.

Microsoft 365 Nonprofit

Free – $6/user/mo

Qualified 501(c)(3) organizations can get Microsoft 365 through Microsoft's nonprofit grants and discounts — including Teams, SharePoint, Exchange, and OneDrive. Many organizations pay full price without realizing it.

Available through Microsoft's Nonprofit Program via TechSoup verification.

Salesforce Nonprofit

10 Free Licenses

Salesforce's Power of Us program offers qualified nonprofits free and discounted licenses. The Nonprofit Success Pack (NPSP) is purpose-built for donor management, program tracking, and volunteer management.

Available to qualifying 501(c)(3) organizations through Salesforce.org.

TechSoup & Other Programs

Deep discounts

TechSoup offers hundreds of software products at deeply discounted rates for nonprofits — including Adobe Creative Cloud, Zoom, QuickBooks, Intuit, Cisco, and more. We help you navigate the TechSoup catalog and identify what your organization qualifies for.

Requires TechSoup verification (we handle the setup process for you).

IT for Every Kind of
Mission-Driven Organization

From small community organizations to large social services agencies — we build IT around your mission, your budget, and your team.

Social Services & Human Services

IT for organizations serving vulnerable populations — client data security, case management software support, reliable intake systems, and documented access controls for government-funded programs.

Foundations & Grantmaking Organizations

Secure grant management systems, board and committee collaboration infrastructure, donor record protection, and the documentation that sophisticated funders expect from a well-run grantmaking operation.

Healthcare & Mental Health Nonprofits

IT for community health centers, mental health agencies, and healthcare nonprofits — EHR support, encrypted devices, access controls, and secure email for patient data. For HIPAA risk assessments, policies and audits, we work alongside your compliance advisor and handle the IT side.

Education Nonprofits & Charter Schools

Student data protection with role-based access and encryption, learning management system support, staff collaboration tools, and IT infrastructure that works within tight per-pupil IT budgets.

Arts, Culture & Community Organizations

Reliable IT for galleries, performance venues, community centers, and arts organizations — event management, ticketing platform support, and collaboration tools for creative teams.

Advocacy & Policy Organizations

Secure communications for sensitive advocacy work, constituent relationship management, coalition coordination tools, and cybersecurity awareness for organizations that may be targets of adversarial activity.

Everything Your Nonprofit Needs —
at a Price That Respects Your Mission

Flat-rate, all-inclusive managed IT for nonprofits. Every service your organization needs, at pricing built around nonprofit budgets.

Microsoft 365 Nonprofit Setup & Management

We handle the TechSoup verification, Microsoft Nonprofit application, full M365 deployment, and ongoing management — so you get enterprise collaboration tools at nonprofit pricing.

  • TechSoup verification assistance
  • Teams, SharePoint & OneDrive setup
  • Email security & retention policies
  • Full ongoing M365 management

Donor & Client Data Security

Protecting the personal and financial data donors and clients entrust to your organization — with layered security that doesn't require a large IT budget to implement effectively.

  • Endpoint encryption for all staff devices
  • DLP to prevent accidental data exposure
  • Role-based access to donor records
  • MFA on all accounts

Documented IT Policies & Access Controls

Funders increasingly ask how you protect data. We put the controls in place and document them, so you can answer with a clear picture of what is actually running. Our own incident-response playbook is public and free to read.

  • Written IT security & acceptable use policies
  • Role-based access & MFA on every account
  • Incident response procedures
  • Backups verified by restore testing

24/7 Help Desk & Managed IT

Flat-rate, unlimited help desk for your staff and volunteers — whether they're in the office, working remotely, or supporting a weekend event. Calls are answered live, 24/7, by our in-house, US-based team: no phone tree, no hold queue.

  • Unlimited help desk tickets
  • Average ticket first-response time: 15 minutes
  • Proactive monitoring & patching
  • On-site support for events & campaigns

Volunteer & Remote Workforce IT

Volunteers use personal devices. Staff work remotely. We build secure, frictionless IT for distributed nonprofit teams — giving people the access they need without exposing sensitive data.

  • Secure BYOD policies for volunteers
  • Remote access for distributed staff
  • Clean offboarding when volunteers leave
  • Same support experience everywhere

Nonprofit Software Support

Salesforce NPSP, DonorPerfect, Bloomerang, Raiser's Edge, EveryAction, Apricot, NeonCRM — we support the platforms nonprofits run on, so your staff can focus on programs, not IT problems.

  • Salesforce Nonprofit (NPSP) setup
  • DonorPerfect, Bloomerang, Raiser's Edge
  • QuickBooks Nonprofit management
  • Program & case management platforms
25+
Years serving
Los Angeles organizations
15 min
Average ticket
first-response time
24/7
Help desk — staff
& volunteers covered
Flat-Rate
Pricing, with no
long-term contracts

How our help desk performs

Measured across our in-house, US-based help desk. Calls are answered live, 24/7 — no phone tree, no hold queue.

15 min
Average ticket first-response time
90%
Issues resolved on first contact
<1 hr
Average resolution time
1999
Serving Los Angeles businesses since

Read named client case studies →

Nonprofit IT — Answered

Yes. We offer nonprofit-specific pricing on our managed IT plans, and we actively help organizations take advantage of technology donation and discount programs — including Microsoft 365 Nonprofit, Salesforce Nonprofit, and other technology grants available to qualified 501(c)(3) organizations. We can often significantly reduce your existing software licensing costs before you even pay us a dollar.
Donors trust nonprofits with their personal information, giving history, and often their payment details. A breach doesn't just expose data — it damages the trust your fundraising depends on. We protect donor data through encrypted endpoints for all staff devices, Microsoft 365 DLP policies, role-based access so only authorized staff can see donor records, multi-factor authentication on all accounts, and security awareness training that covers the phishing attacks specifically targeting nonprofit staff.
Yes. Funders and grant applications increasingly ask how an organization protects its data, and the best answer is a documented one. We put the controls in place — role-based access, multi-factor authentication on every account, encrypted staff devices, patching and monitoring, and backups verified by restore testing — then write them up as IT policies and incident response procedures that we keep current as your environment changes. We handle the IT side and work alongside whoever manages your grant requirements.
Yes. We implement BYOD policies and mobile device management that allow volunteers to access the systems they need while protecting your organization's data. We set up secure access that gives volunteers the tools to contribute without giving them access to sensitive donor or client records they don't need. When volunteers leave, access is revoked cleanly without requiring them to return a device.
We support all major nonprofit technology platforms including Salesforce Nonprofit (NPSP), DonorPerfect, Bloomerang, Raiser's Edge NXT, EveryAction, NeonCRM, Apricot by Bonterra, and most program management databases. We also support QuickBooks Nonprofit and other financial management tools commonly used by nonprofits. Our help desk can assist your staff and volunteers when they hit issues with these platforms during events, campaigns, and day-to-day operations.