Expert
I.T. Services
Since 1999

Let ProLink

put an end to all your I.T. headaches

Network Management 877.470.2739

Is your Network Functional?

Minimize network downtime & Increase network performance

Your computer network is critical to your business — but seldom the core focus.

To compete effectively, you need a way to optimize the design and performance of your network while keeping it secure from internal and external attacks.

The engineers at ProLink continuously monitor your network by probing all essential devices and components of your network for potential problems. Alerts are generated and quickly addressed to resolve issues that arise; most issues are resolved without impacting any serious part of the network.

  • Complete Network Management Solution
  • Cloud Network Management
  • 24/7 Network Monitoring
  • Network Troubleshooting
  • Redundancy and Failover Management
  • Remote Access Management
  • Virtual Environment Management
  • Wireless Network Configuration and Management
Call us today to discuss any issues you are experiencing with your computer network.

Server Management 877.470.2739

Server capacity, performance & reliability is at the heart of any network.

ProLink’s Server support teams will provide you with the technical experience and understanding to help optimize, configure and protect your Servers, which in turn will allow your team to better focus on driving growth!

Our Services Includes:

  • Continuous System Maintenance
  • Management of Functional levels of business applications
  • Management of Updates, Service Packs, Patches & Hotfixes
  • SQL Server Environment Management
  • Redundancy and Failover Management
  • Disk and Storage Management
  • Operating Systems Installation and Repair
  • Hardware Maintenance

Cloud Management

As the cost of storage and virtual infrastructure has come down, Infrastructure as a Service starts to make sense. Instead of going through the capital expenditure of buying new servers and storage, many of our clients have decided to procure servers and storage on a monthly basis.  Over 200 companies rely upon ProLink managed service programs to fulfill their Cloud based Information Technology needs.

azure_services_logo aws_services_logo google_cloud_services_logo

Our Service Includes

  • Continuous System Maintenance
  • Management of Functional levels of business applications
  • Management of Updates, Service Packs, Patches & Hotfixes
  • SQL Server Environment Management
  • Redundancy and Failover Management
  • Disk and Storage Management
  • Operating Systems Installation and Repair
  • Hardware Maintenance

Work Smarter with less downtime 877.470.2739

Our Desktop Support services include the following:

Desktops & Laptops

Tablets & Mobile Devices

Telephones, Faxes & Printers

 

ProLink’s support specialists are standing by around the clock, ready to assist & support issues should they arise; freeing your team to focus on more strategic endeavors.

  • Continuous System Maintenance
  • System Performance and Health Monitoring
  • Application Management
  • Disk and Storage Management
  • Updates, Service Packs, Patches & Hotfixes
  • Recovery Management
  • Hardware Maintenance
  • Record Asset Information

Email and Exchange Management 877.470.2739

ProLink offers management of Office 365, Microsoft Exchange or any other Email platform.

Backup & Recovery Management 877.470.2739

Reliable Backup & Disaster Recovery is Critical

Network outages or anything less than optimal performance will lower productivity, impact sales, customer service, employee morale and certainly the bottom line. Security breaches or lost information can leave your organization compromised and vulnerable.

Prevention is key but if the worst case should occur, resolving critical issues with anything less than an immediate response is unacceptable.

ProLink will get you back online quickly and seamlessly, while helping to avoid any future outages, damage or exposure.

  • Complete Backup and Disaster Recovery Solution
  • Cloud Based Business Continuity Solution
  • Disk and Storage Management
  • Complete Recovery Management
  • Monitoring and Verifying System Backups
  • Provide Documented Disaster Recovery Plan & Escalation Procedures

data_recovery

Complete Backup &
Disaster Recovery Solution

storage

Disk and Storage
Management

cloud

Cloud Based Business
Continuity Solution

all_recovery

Complete Recovery
Management

GUARANTEED

emergency_reponse_team-150x150

Emergency Response levels are provided under ALL of our managed support programs.

In the event of a critical situation (server or network device failure), we provide a GUARANTEED 1-hour response through remote access and 4-hour onsite response if the issue cannot be resolved remotely.

24/7 Network Security Management 877.470.2739

Protecting your Vital Information

Shield your network from outside attacks, protect company and customer data, and facilitate secure communications between company offices and remote users.

ProLink’s Network Security solutions utilize the latest security technology, providing reliable, managed security services.

From Firewall to point-to-point Virtual Private Network (VPN) services and to secure remote access from any public IP connection, our affordable and easy-to-implement managed security services are ideal for companies that need premium network security without the heavy investment in infrastructure or analysis personnel.

Network Security Features

  • Network Security Implementation and Management
  • Network Monitoring and Response
  • Traffic Monitoring and Security Management
  • Remote Access Management
  • Data Access Control and Monitoring
  • Content Filtering and Web Filtering Management
  • Alert Management and Notification
  • Anti-Virus Management
  • Firewall Management
  • Router Management

24/7 Help Desk - Onsite & Remote Support 877.470.2739

At ProLink, our support teams monitor and troubleshoot issues proactively, often addressing potential problems before you’re even aware of them. ProLink can discover and flag issues which might have otherwise affected the network, preventing downtime or outages before damage are done. 

In most instances, technical problems can be quickly resolved utilizing our advanced and secure network access capability. We can reach any device or equipment remotely from one of our technical support centers, offering a quick resolution to the problem. Repairs can be made while you’re on the phone with one of our engineers or even while chatting online with us as we assist you on your screen.

Clients have the ability to login to our system anytime, 24-hours a day to submit a request for service or to report a problem. Simply notify us of the issue via e-mail, text messaging or with a phone call to our helpdesk and support centers.

ProLink engineer will be automatically notified and you’ll receive a speedy response.

The ProLink Support Team members are highly trained and skilled Senior Network Consultants equipped to resolve any desktop or server issue quickly & efficiently.

ENICA

ENIAC – The World’s First Computer. (1945)

An IT technician is monitoring network data information from various devices.

Our Supports Includes

  • 24/7 Onsite and Remote Helpdesk Support
  • Phone, E-mail and Ticket Based Support
  • Remote Live Support

Application Development and Managed Services 877.470.2739

Web Application Development

Custom Development
Web Application Development
Portal Development
Website Optimization
API Integration

Mobile Application Development

Native SDK (iOS, Android, Windows)
Cross Platform Mobile Applications
Mobile Web Framework – HTML5, CSS3, JavaScript
Responsive Web

Application Development and Support

Application Development on .NET and Java
Legacy Modernization
Enterprise Application Integration
CMS implementation and Customization

Oracle EBS Managed Services

Techno functional gap analysis
Module configuration
24/7 Expert “Applications” DBA support
Test script development and thorough system testing
Production deployment
Post-production support

Database Managed Services

DB version upgrades and migrations
Implementations, cloning and OS level support
Performance optimization
Backup and restoration
RAC, Golden Gate, Data Guard & Streams

About Us 877.470.2739

prolink_aboutus ProLink was founded in 1999 in Woodland Hills, California. Throughout the years, ProLink has helped many dreams come true for the businesses that chose ProLink as their technology partner.  ProLink has empowered its clients by providing enterprise level services at an extremely competitive rate.

ProLink has achieved consistent growth and a top reputation by delivering peace of mind to many satisfied clients. Over the years, many of our clients have grown to enterprise level, from being a small, startup when subscribing to ProLink.

We like to think that we are different than any other MSP in that we strive to truly become part of your team rather than just an outsourced service vendor. This allows us to remain part of the team much longer than average MSPs.

Our ability to support and co-manage key business segments frees the client’s key personnel and resources to pursue strategic initiatives which help grow or sustain the business and improve the bottom line.

Let ProLink help eliminate the headaches of bloated, outdated and ineffective computer systems with a lean and efficient engine to power growth, support business objectives and to provide the competitive edge to succeed in the marketplace.

Request A call back

Contact Us

One of our experienced technology consultants will discuss your needs and help to identify service & support options tailored specifically towards your business.

  • logo_hi_rez

    Agoura Hills · Arcadia · Bellflower · Beverly Hills · Burbank · Camarillo · Canoga Park · Cerritos · Glendale · Granada Hills · Long Beach · Los Angeles (Downtown) · Los Angeles (Mid-City) · North Hollywood · Northridge · Pasadena · Reseda · Santa Monica · Thousand Oaks · Torrance · Van Nuys · West LA · Westlake Village · Woodland Hills · Buena Park · Lakewood · Norwalk

  • 877-470-2739
  • info@prolinksystems.com
  • www.prolinksystems.com

Partners

Locations

  • Agoura Hills
    818.483.4401
  • Arcadia
    626.231.0509
  • Bellflower
    562.977.5830
  • Beverly Hills
    424.284.8048
  • Burbank
    818.450.3677
  • Camarillo
    805.738.3070
  • Canoga Park
    818.746.2221
  • Cerritos
    562 353 5559
  • Glendale
    818.945.0810
  • Granada Hills
    818.217.1160
  • Long Beach
    562 270-1677
  • Los Angeles (Downtown)
    213.213.5277
  • Los Angeles (Mid-City)
    323.872.0280
  • North Hollywood
    818.850.5626
  • Northridge
    818.350.1922
  • Pasadena
    626.389.9700
  • Reseda
    818.600.2630
  • Santa Monica
    424.268.8060
  • Thousand Oaks
    805.309.2828
  • Torrance
    424.337.0122
  • Van Nuys
    818.208.6780
  • West LA
    424.270.0200
  • Westlake Village
    805.309.2828
  • Woodland Hills
    818.483.4401
  • Buena Park
    657.529.2300
  • Lakewood
    562.353.5559
  • Norwalk
    562.977.8530