Home Services About Blog Free IT Assessment 1-800-890-6133
Waste & Recycling IT · Since 1999

The IT Behind Every
Route, Scale, and Bill —
Built to Never Stop.

Waste and recycling operations run on a complex web of routing, scale house, and billing systems across trucks, transfer stations, and offices. Pro Link Systems has run that technology at scale — serving as the de facto CIO for one of Southern California's largest waste and recycling companies.

Fleet & Route Management IT

In-cab computers, GPS telematics, RFID bin verification, and the routing-to-billing integration that confirms every pickup and bills it correctly.

Scale House & Weigh Station Systems

Revenue-critical scale systems at transfer stations and landfills — kept available, integrated with billing, and producing the records regulators require.

Environmental Compliance Reporting

SB 1383, CalRecycle, AB 341, and franchise reporting — we support the systems that capture the data and keep your records audit-ready.

Real Waste-Industry Experience
De facto CIO for CR&R Inc.
3 Cos. CR&R, Haulaway &
Recycle America
1000s Users migrated to
Microsoft 365 & Azure
SOC SentinelOne SOC &
SIEM monitoring
24/7 Support for round-the-
clock operations
Routing, Fleet & Telematics
In-cab systems, GPS, RFID bin verification
Scale House & Billing
Tower, Soft-Pak, TRUX, AMCS integration
SOC & SIEM Security
24/7 threat monitoring & incident response
Multi-Site Connectivity
Yards, transfer stations, MRFs & offices
Waste & Recycling IT · Since 1999

Get a Free Waste Operations IT Assessment

We'll review your routing, scale house, billing, and compliance systems — and show you where reliability and security gaps are costing you. No pressure, no obligation.

Required
Required
Required
Valid email required
Required

Your information is never shared. We respond within one business day.

Request Received

You're in good hands.

A Pro Link engineer will reach out within one business day to schedule your free waste operations IT assessment.

Call Now: 1-800-890-6133

Waste IT Challenges
Most Providers Don't Understand.

Waste and recycling operations have IT needs unlike any other industry — and generic IT providers don't grasp what's at stake when a scale house or routing system goes down.

Scale House Downtime Backs Up the Gate

When the weigh scale system fails at a transfer station, trucks back up at the gate, tipping stops, and revenue capture halts. Every minute of scale downtime is trucks idling and drivers waiting.

Routing & Billing Disconnects Lose Revenue

When what happens on the route doesn't flow correctly into billing, services go unbilled and disputes multiply. Broken routing-to-billing integration quietly bleeds revenue every single day.

Ransomware Targeting Critical Infrastructure

Waste management is designated critical infrastructure — and a growing ransomware target. An attack that freezes routing and billing can paralyze collection across an entire service area.

IT From a Team That's Run
Waste Operations at Scale.

We've been the CIO for a major Southern California waste operation. We know these systems, these pressures, and what it takes to keep a waste company running without interruption.

Scale House Treated as Tier 1

Your scale house is revenue-critical infrastructure, and we treat it that way — with redundancy, proactive monitoring, and rapid response so weighing never stops at the gate.

Tight Routing-to-Billing Integration

We make sure service data flows cleanly from the route through to the invoice — so every pickup gets captured, billed, and reconciled without manual gap-filling.

SOC / SIEM Security Like We Built for CR&R

The same SentinelOne SOC and SIEM monitoring we deployed across CR&R's operation — 24/7 threat detection and response designed for critical-infrastructure resilience.

Complete IT for Haulers,
Recyclers & Transfer Stations

From the truck to the scale house to the billing office — every system your waste operation depends on, supported under one flat monthly rate.

Fleet & Route Management IT

The technology that runs your collection operation — in-cab computers, telematics, bin verification, and the integration that confirms every service and feeds it into billing.

  • Route management platform support
  • In-cab computers & tablets
  • GPS telematics & RFID bin verification
  • Routing-to-billing integration

Scale House & Weigh Systems

Revenue-critical scale infrastructure at transfer stations, landfills, and MRFs — kept available, integrated with billing, and producing accurate, audit-ready weight records.

  • Weigh scale software infrastructure
  • Scale house networking & hardware
  • Scale-to-billing integration
  • Redundancy & rapid-response support

Billing & Customer Management

High-volume billing across residential, commercial, and roll-off accounts — with the infrastructure, integrations, and call center support your customer operations require.

  • Tower, Soft-Pak, TRUX, AMCS support
  • PCI-aligned payment processing
  • Call center & CSR system support
  • Municipal franchise reporting

Environmental Compliance IT

California's waste diversion and reporting requirements are demanding. We support the systems that capture the data and keep your records audit-ready for regulators.

  • SB 1383 organics diversion reporting
  • CalRecycle & AB 341 reporting support
  • Data integrity & record retention
  • DOT-aware fleet recordkeeping

Multi-Site & Cloud Infrastructure

Hauling yards, transfer stations, MRFs, and offices connected and managed as one — the same Microsoft 365 and Azure modernization we delivered across CR&R's operation.

  • Site-to-site connectivity & SD-WAN
  • Microsoft 365 & Azure migration
  • Centralized identity & security
  • Enterprise disaster recovery

Critical Infrastructure Cybersecurity

Waste management is designated critical infrastructure and a rising ransomware target. SOC and SIEM-backed protection designed so an attack never paralyzes collection.

  • SentinelOne SOC & SIEM monitoring
  • Endpoint detection & response (EDR)
  • Immutable, tested backups
  • 24/7 incident response
CIO
Role we filled for
CR&R Incorporated
3 Cos.
CR&R, Haulaway
& Recycle America
24/7
SOC / SIEM
security monitoring
<15m
Response time
on any shift

Pro Link essentially became our IT department. They modernized everything across CR&R, Haulaway, and Recycle America — migrated us to Microsoft 365 and Azure, stood up SOC and SIEM monitoring, and built disaster recovery we could actually rely on. They understood our scale houses, our routing, our billing — the things generic IT companies never get. It was one of the most complete technology transformations our operation has ever gone through.

CR
CR&R Incorporated
Waste Management & Recycling · CR&R, Haulaway & Recycle America · Southern California

Waste & Recycling IT — Answered

Yes. We support the technology that runs hauling operations — route optimization and management platforms, in-cab computers and tablets, GPS and telematics, RFID and camera-based bin verification, and the onboard systems that confirm service and capture proof of pickup. We also support the back-office integration between routing, dispatch, and billing so that what happens on the route flows correctly into invoicing. Our experience includes serving as the de facto CIO for CR&R Incorporated, one of Southern California's largest waste and recycling operators.
Yes. Transfer stations, landfills, and material recovery facilities depend on scale house systems that capture inbound and outbound weights, integrate with billing, and produce the records environmental regulators require. We support the IT infrastructure behind weigh scale software, the networking and hardware at the scale house, integration between scale systems and your billing platform, and the reliability these revenue-critical systems demand. When the scale house goes down, trucks back up at the gate — we treat it accordingly.
Yes. Waste companies run high-volume billing across residential, commercial, and roll-off accounts — often with municipal franchise reporting requirements layered on top. We support the infrastructure behind your billing and customer management platforms (including industry systems like Tower, Soft-Pak, TRUX, and AMCS), manage the integrations between routing, scale, and billing, and ensure the customer service and call center systems your team uses stay available. We also support secure payment processing aligned to PCI requirements.
Yes. California waste and recycling operators face significant regulatory requirements — including SB 1383 organic waste diversion reporting, CalRecycle reporting, AB 341 commercial recycling, and municipal franchise compliance. We support the IT systems that capture and report this data, ensure the integrity and retention of the records regulators require, and build the data flows between your operational systems and your compliance reporting. Our DOT-aware fleet IT also supports the recordkeeping requirements that apply to your hauling operation.
We served as the de facto CIO for CR&R Incorporated — one of Southern California's largest privately held waste and recycling companies — modernizing IT across CR&R, Haulaway, and Recycle America. We deployed SentinelOne SOC and SIEM monitoring for round-the-clock security, migrated thousands of users to Microsoft 365 and Azure, and delivered enterprise-grade disaster recovery. It was one of our most comprehensive technology transformations — driving efficiency, visibility, and resilience across a complex, multi-company waste operation. That depth of real waste-industry experience is rare among IT providers.