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Voice & Collaboration Tools

Voice & Collaboration Services

The use of the Internet has evolved to include voice communication for some time now. However, many businesses still rely on outdated and older technology such as Analog lines to handle their voice communication. Such older technology is not only more expensive to subscribe to and maintain, but also offers a limited set of features and services in comparison to the newer Internet based voice systems.

By using cloud based or hosted technology, companies today can offer much greater quality of voice as well as richer list of features that are offered by such platforms. Using a cloud based Voice over IP (VoIP) service, companies can get up and running with hundreds of lines and extensions within minutes in multiple locations, without the need of spending a large amount of money upfront to invest in a costly PBX unit that would need to be hosted in their office and maintained routinely by costly technicians.

Some of Our VoIP Features:

Auto Attendant

Create your own prompts for the callers

Call Recording

Call recording options for all your inbound and outbound calls

Cloud PBX

Manage all your numbers from your Cloud PBX portal

Mobile App

Available on iOS and Android devices

Video & Call Conferencing

Make video and voice conference calls using your office phone or softphone

Fax to Email

Forward your fax documents to your email

Music on Hold

Upload your own music for callers to hear while on hold

Voicemail to Email

Forward and listen to your voicemails through your email

Collaboration Tools

Collaborate, talk and share documents using our tools

Cloud Clear Communication

The Hosted VoIP solutions allow small and large companies to enjoy a reliable telephone system that can be managed and tailored on the fly, offering much better quality of voice on their desk phones than any other traditional PBX systems. Moreover, the recurring cost of the phone system, will be reduced to a fraction of what it traditionally is for most companies by switching to Hosted VoIP. Most Hosted VoIP solution, such as the ProLink's Hosted VoIP solution, also offer the choice of using a Softphone or an App that can replace the traditional Desk Phone for users who prefer using their computers or smartphones to call and receive calls.

ProLink offers one of the most powerful Hosted VoIP solutions on the market, which in average allows more than 30% saving to the monthly phone bill of our customers in comparison to their older and legacy systems. Aside from the cost savings, companies are introduced to more than 50 features such as Call Recording, Fax to Email, Voicemail to Email, Auto Attendant and many other features that legacy phone systems do not have.

Our Difference

With flexible and customized plans, ProLink can bring you the most suitable solution that fits your type of business and guarantee your satisfaction in quality and costs when it comes to your voice communication.

ProLink Systems maintains a strong VoIP infrastructure in high-quality facilities that allowing delivery of superior VoIP services to our clients. Our clients have the advantage of a Virtual Receptionist, Call Recording, Fax to e-mail and many other unique features.

Our Cloud PBX allows companies to access their accounts online to manage spending in real time and fully control their VoIP communications. Our Voice and Collaboration services are offered through various plans suitable for businesses of any size.

Contact Us For A FREE Consultation & a FREE I.T. Assessment

Kevin McFinley
Fabritec
ProLink has been our partners for the past 8 years and have a good working relationship with them. They are a very reliable I.T. Company to work with.
Marian Summers
Natura Water
ProLink's team saved us from I.T. problems when we were starting our company. They are fast and easy to work with. Working with ProLink has minimized our downtime; They also helped us streamline our ticketing system.

Let’s talk

One of our experienced technology consultants will discuss your needs and help to identify service & support options tailored specifically towards your business.